Improving payment convenience: Financial institutions showcase their unique abilities

2024-03-28

In early March, the State Council issued the "Opinions on Further Optimizing Payment Services and Improving Payment Convenience", emphasizing the promotion of the parallel development of multiple payment methods such as mobile payments, bank cards, and cash. It is required to address the payment habits of different groups, overcome the bottlenecks in payment services, and continuously improve a multi-level and diversified payment service system. What are the problems faced by different groups and industries in the payment market, and how do all parties improve payment convenience? Financial institutions are innovating to support more payment options. Recently, reporters visited and found that multiple banks have carried out aging adaptation for the elderly population and launched elderly version applications. Mr. Li is using an older version of the application. He told reporters that when paying with a mobile phone, as I get older and can't see clearly, I can't always find the payment interface, so I don't have to worry anymore. Mr. Li, a citizen of Shenzhen: The characters are also large and the payment is simple, which is quite convenient for the elderly. Moreover, foreign visitors to China have new choices in terms of payment. For foreigners who are accustomed to using bank cards such as Visa and Mastercard, in the past, they needed to submit a lot of documents to bind their foreign cards. Now, through simplified authentication, they can obtain a certain amount of payment permission. Foreigner Jon: I really think this (payment) system is very convenient in China. No need to bring cash, just a QR code. In addition to providing more convenience for specific groups of people, some banks have also done a lot of work in professional segmentation fields. In a seafood market in Guangzhou, merchants have already used a functional card specially designed by the bank for seafood transactions in this market. Huang Wenyu, Manager of the Market Product Group of the Settlement and Cash Management Department of Industrial and Commercial Bank of China Guangzhou Branch: Place the card on top and touch it for identity recognition, then place the product on the scale for weighing. You can see the total amount of the entire transaction and synchronize it with us in real-time to complete the transfer of funds between the buyer and seller's accounts. The commercial value of the payment market is high, and the payment environment should be healthy and orderly. Major banks and payment institutions are all focusing on the "payment" market, and how should the payment market actively, healthily, and orderly promote payment convenience? Undoubtedly, the payment market has enormous commercial value, and if there is a breakthrough in payment, it can increase user stickiness and trust. Not only that, the payment market also carries various values such as data and services. Digging into the payment market also means extending one's services and expanding business models. Qin Jian, Deputy General Manager of the Settlement and Cash Management Department of Industrial and Commercial Bank of China Guangzhou Branch: By empowering settlement finance, we integrate the flow of funds and information in transactions. At the same time, we also provide more targeted and convenient services, making people feel more convenient. The payment market has enormous potential, and many experts in interviews have also expressed that in order to truly gain the favor of users, security is the primary issue that needs to be solved at present. Jiang Yingxia, Secretary General of Guangzhou Digital Finance Association: This requires payment institutions to strengthen security management, adopt advanced encryption technology, risk control systems, etc., to ensure the payment security of users. Last December, the State Council issued the "Regulations on the Supervision and Administration of Non bank Payment Institutions" to strengthen the supervision and management of the payment market

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